Privacy Policy

• Contact: name, email, phone, address, postcode.
• Order: skip size, dates, delivery location, access notes, permit needs.
• Payment status: confirmation of cash/cheque received. We do not process cards online.
• Website activity: IP, device, pages (via analytics and security).
• Messages: forms, emails, call notes.
• Cookies: see Cookies section.

• Quotes and bookings (contract).
• Invoices and records (contract, legal obligation).
• Permits and deliveries (contract, legitimate interests).
• Support and service messages (legitimate interests / contract).
• Improve site and service (legitimate interests; consent for analytics cookies).
• Marketing (consent). See Marketing section.

• We do not sell your data.
• We do not keep it longer than needed.
• We do not collect special category data.

• You (forms, email, calls).
• Your device and browser (cookies/analytics).
• Councils or public sources for permit checks.

• Hosting & security: website host/CDN/security tools.
• Email & forms: email provider, form and spam-filtering tools.
• Payments: Cash on Delivery or Cheque. No online card processing.
• Analytics: Google Analytics (IP anonymisation where configured).
• Advertising: Google Ads (see Cookies/Marketing).
• Operations: dispatch/route tools, SMS/email services.
• Councils/regulators: permits or where required by law.

We share only what’s needed and use appropriate agreements where required.

Some tools may store data outside the UK. We use UK-approved safeguards such as standard contractual clauses or the UK addendum.

Cookies help the site work and help us measure what’s useful.

• Essential: security, load balancing, forms.
• Functional: remember choices (e.g., postcode).
• Analytics (consent): Google Analytics.
• Marketing (consent): Google Ads.

You can manage cookies in our banner and your browser. Blocking some cookies may limit features.

We send marketing only if you opt in. You can unsubscribe anytime using the link in our emails or by emailing info@directskipsandgrabs.co.uk.

Service messages, like booking updates, are not marketing.

We may keep data longer if needed for legal claims.

• Access your data.
• Correct inaccurate data.
• Delete data (where allowed).
• Restrict or object to processing.
• Portability (get a copy).
• Withdraw consent at any time.

Email info@directskipsandgrabs.co.uk. We reply within one month.

You can also contact the ICO: ico.org.uk

We use HTTPS, access controls, regular updates, and staff training. Access is limited by role.

Our services are for adults. We do not knowingly collect data from children.

We link to other sites. Their policies apply on their sites.

We may update this page. We’ll change the date at the top. For important changes, we may email you.

We collect the info we need to quote, book, and deliver skips. We take payment by cash or cheque. We use cookies to run the site and, with consent, for Google Analytics and Google Ads. We never sell your data. You can access, fix, or delete your data, and opt out of marketing anytime. Email info@directskipsandgrabs.co.uk with questions.